Right choice for New Car Service
The simple truth is that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Looking forward to the end of year car sales in hopes of a bargain or want to have your new car serviced for the holidays? Here is some sound advice from Bunbury Automotive in Bunbury.
The purchasing of a new car is one of the most important investments you will likely make, so it shows common sense to do what you can to give it the care it deserves. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
The simple truth is that you are free to choose who services your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You are not required to bring a new vehicle back to the dealer you bought it from for service or repairs. Provided the work is effected to the manfufacturers specifications by a suitably skilled person and uses good quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Bunbury Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Bunbury Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Bunbury Automotive will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the new car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the differences between express, statutory and manufacturer warranties to ensure you make the right decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be countermanded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on guard for new car dealers who try to bundle “express” or “extended” warranties, often for free, when closing the deal. Quite often these ‘additional’ warranties may include quite definitive restrictions or provisions, and can be written in confusing or unclear language. Many times these warranties provide little or no additional benefits which exceed the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular new car dealership.
Such warranties are very unlikely to call to your notice the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes a potential increase in distance travelled to get your car serviced or higher waiting times due to fewer available 0 or mechanics.